Draft for review · Last updated: 8 July 2026
These terms of use govern your access to and use of Nousara, a platform that records and transcribes one-to-one tutoring sessions and uses automated analysis to generate progress reports and related materials (the Service). The Service is provided by Favour St John, trading as Nousara (Nousara, we, us, our), of the United Kingdom. Our website is nousara.co.uk.
By creating an account, ticking a box that refers to these terms, or otherwise using the Service, you agree to these terms. If you do not agree, do not use the Service.
Nousara is a technology provider. It is a support tool for tutors and tutoring agencies.
Nousara is not a school, a tutoring provider, a regulated safeguarding body, or a substitute for the professional judgement of a tutor or the safeguarding arrangements of an agency or tutor. The reports produced by the Service are generated by artificial intelligence, may contain errors or omissions, and must not be treated as a safeguarding assessment or used as the sole basis for any decision about a student's education or welfare. A tutor should review each report.
The Service is intended for tutors, tutoring agencies, and the parents or guardians of students. You must be at least 18 years old to create an account or to accept these terms.
Students are not account holders in their own right where they are under 13. A student aged 13 or over may hold a limited account where the Service offers one, but tutors, agencies and parents remain responsible for lawful use as set out below.
Sessions are only recorded where a valid lawful basis exists. Where a student is a child, this means informed consent from a parent or guardian, captured and logged through the Service before recording begins. Recording is blocked for any student who is not in a consented state, and consent can be withdrawn at any time, after which recording stops.
If you are a parent or guardian, by giving consent through the Service you confirm that you hold parental responsibility for the student and that you have explained to the student, in a way appropriate to their age, that their tutoring sessions will be recorded and analysed to produce progress reports.
If you are a tutor or agency, you are responsible for ensuring that valid parental consent has been obtained and recorded before any session involving a child is recorded, and for using the Service in accordance with the law that applies to you.
You agree not to use the Service to record any person without a lawful basis, to upload unlawful content, to attempt to access data belonging to another tutor, agency, student or parent, to reverse engineer or disrupt the Service, or to use it in any way that breaches applicable law or the rights of others.
Reports are generated by automated analysis of session transcripts and screenshots. They are a support tool and may be inaccurate or incomplete. You should not rely on a report as the sole basis for any significant decision about a student. Nousara does not make automated decisions that produce legal or similarly significant effects about any individual.
How we handle personal data is set out in our privacy notice, which forms part of your use of the Service. Where an agency or tutor is the controller of student and parent data, Nousara acts as their processor under a separate data processing agreement. Nousara is the controller for its own account, billing and security data.
Nousara and its software, design and content are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable right to use the Service for its intended purpose. The content you provide remains yours, and you grant us the rights needed to operate the Service and produce reports for you.
Where the Service is offered on a paid plan, the applicable fees, billing period and any free allowance are shown at sign-up or in your account. Fees are handled through our payment provider. We will give reasonable notice of any change to fees.
We aim to keep the Service available but do not guarantee uninterrupted access. We may update, suspend or withdraw features, and we may change these terms. Where a change is material, we will give reasonable notice. Continued use after a change takes effect means you accept the updated terms.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud. Subject to that, the Service is provided on a reasonable-efforts basis, and to the extent permitted by law we are not liable for indirect or consequential loss, or for decisions taken in reliance on an automated report contrary to clause 2 and clause 6.
You may stop using the Service and close your account at any time. We may suspend or end your access if you breach these terms or use the Service unlawfully. On closure, data is handled in line with our privacy notice and the applicable data processing agreement, including the deletion timescales set out there.
These terms, and any dispute arising out of or in connection with them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
General enquiries: hello@nousara.co.uk
Privacy and data protection requests: privacy@nousara.co.uk
Safeguarding concerns: safeguarding@nousara.co.uk
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